Posts Tagged ‘Laplace’

Don’t let the Grinch take an Inch!

Friday, December 16th, 2011

Though this article came from Durham, NC Police Department it applies no matter where you live. Saw my neighbors putting out a bunch of boxes yesterday (computers, tv’s, bicycles, etc) that just screamed “Check this out!”, so I thought I’d share some safety tips that are good for us all. 

2011 Yuletide Tips For Holiday Safety

This holiday season “Don’t Let The Grinch Take An Inch”. The Durham Police Department Crime Prevention Unitoffers simple safety strategies that could lessen, or even eliminate, the opportunity for a crime to occur.

Whether in town or travelling, in general be aware of your surroundings at all times,be alert to suspicious people and vehicles, and avoid dangerous situations.

 

If You Are Travelling…

 

  • • Before your trip copy all credit cards, airline tickets, passports and important documents ‐ front and back.
  • • Jewelry, luggage and all valuables should be photographed prior to trip.
  • • Inform your Neighborhood Watch block captain and/or a reliable neighbor of your travel schedule.
  • • Remember to stop delivery of your newspaper and mail.

 

Home Security

  • • Utilizing good dead bolt locks can deter a forced entry into a residence. Be extra cautious about locking doors and windows when you leave home, even if it’s just for a few minutes.
  • • Don’t display gifts where they can be seen from the outside. Consider breaking boxes down and transporting to the recycle station instead of setting them at the curb.
  • • Conduct a holiday inventory. Take photographs or make videos of items and list descriptions and serial numbers. Keep photos/video in a secure place for future reference. If your home is burglarized, having a detailed inventory can help identify stolen items and make insurance claims easier to file. Make sure items like TVs, DVDs, DVD players, stereo equipment, cameras, camcorders, sports equipment, jewelry, silver, computers, home office equipment and power tools are on the list.
  • • If you are at home and you hear someone breaking into your residence, leave the residence as quickly as possible. If you cannot leave, lock yourself in a room with a phone and call the police.
  • • When you leave home, use at least two timers for turning on lights within the residence. Also turn on a radio or a television. This will give the appearance that the home is occupied.
  • • Upon your return, if something looks questionable such as a slit screen, a broken window or an open door, do not go in. Call the police from a neighbor’s house or cell phone.

 

  • Report any suspicious activity to 911 immediately. When in doubt, call 911 !

 

  • • Neighbors watching out for each other can deter criminal activity in a neighborhood. Consider starting a neighborhood tradition by looking in on neighbors and reaching out in the spirit of the season by helping someone less fortunate or lonely.

Motor Vehicle Safety

 

  • • Never leave your vehicle running and unattended. Also, do not leave a spare key inside the vehicle.
  • • Do not leave valuables such as laptop computers, cellular phones and chargers, cash, loose change, radar detectors, detachable stereo covers, GPS, Palm Pilots, CDs, and sports equipment in view.
  • • Keep a record of all your serial numbers for stereo equipment, amplifiers, and other personal items.
  • • If you choose to drink alcohol at a party, DO NOT drink and drive.
  • • Do not create or send text messages while driving.

 

When Shopping…

 

  • • Park in well‐lit areas. Be sure to lock the car and to close all windows.
  • • Carry wallets in front pockets and purses close to your body. Consider carrying your wallet inside of a coat or pants pocket to deter purse‐snatchers.
  • • Avoid carrying large amounts of cash; pay with a check or a credit card. Make sure that only one receipt is printed and that only the last four digits of your card are visible on the receipt.
  • • When returning to your vehicle (or home), have your keys in your hand ready to open the door.
  • • Do not store packages in plain view in your car.
  • • If you take packages to the car, but plan to return to the store/mall, drive to a new location. Criminals can be on the lookout for unsuspecting shoppers who simply drop their purchases into the trunk and then return to shopping.
  • • Most vehicles are equipped with factory car alarms. If you become startled or are approached in a suspicious manner, push your vehicle’s panic alarm or the horn button on your key fob.
  • • When shopping with children, teach them to go to the store clerk, information center or security guard if you get separated.
  • • It’s always best to have a second adult when shopping with small children. They can watch your surroundings when loading children into safety seats.
  • • Be careful of people who rush you into signing anything – a contract or sales agreement. Read it carefully and consult someone you trust for a second opinion.
  • • Be cautious of persons claiming to represent companies, consumer organizations, or government agencies that offer to recover lost money from fraudulent telemarketers for a fee.

 

Protect Yourself on the Internet

 

  • • Shop with reputable companies. When ordering from a new company, request a catalog and have it sent to your residence.
  • • Protect your personal financial information by using a secure browser — one that can encrypt or scramble credit numbers or other personal data. Consider using the company’s 800 number or using a check or money order to pay for your purchase. Always print out a copy of your order and confirmation number for your records.
  • • Think security! Be leery of persons asking for your password or social security information.
  • • A con artist’s website can look just as professional as a legitimate company’s. Always know who you are dealing with.

 Mitzi Anthony is the Marketing Rep for Choice Title LLC, you can respond here, or contact her directly mitzi@choicetitle.com    

 http://twitter.com/choicetitle  

 Her weekly Blog can be found here.

Thoughts at Thanksgiving

Wednesday, November 23rd, 2011

Just wanted to say thank you to our many friends and clients that have made this year extra special. I know we are all busy getting ready for company or going somewhere to be “company”. If you would, look around the table and count your blessings.

  • Our families and those that seem like family
  • Our military families and the sacrefices they make
  • Our first responders who give up time with their families to watch over ours
  • Those less fortunate that next year will be a better year for them.

Stay safe on the highway and God Bless.

Mitzi Anthony is the Marketing Rep for Choice Title LLC, you can respond here, or contact her directly mitzi@choicetitle.com  

 http://twitter.com/choicetitle

 Her weekly Blog can be found here.

IN HONOR OF OUR VETERANS

Thursday, November 10th, 2011

Thank you to my uncles, cousins and son; for all you’ve done and continue to do everyday.

Mitzi Anthony is the Marketing Rep for Choice Title LLC, you can respond here, or contact her directly mitzi@choicetitle.com  

 http://twitter.com/choicetitle

 Her weekly Blog can be found here.

Are we lucky or what?

Thursday, October 27th, 2011

There’s blind luck, dumb luck and then there’s get up every morning at 5:30 and sweat the details luck.
Few people actually stumble into wealth. It takes persistence, tenacity and a tireless work ethic. In the end, luck has little to do with success. It takes experience and hard work. Pure and simple.”
– SmithBarney CitiGroup (from their website)

I was going to take the easy way out and just post a link this week, but then thought better of it. I realized how lucky I was to be employed at a job I enjoy, in a market that was not the pits, among people that have some of the best work ethics I’ve ever witnessed. And being a farmer’s daughter, I’ve seen some pretty good efforts.

I watch you, my friends and colleagues, show up early, work late and weekends. Go out of your way to be kind and generous (with both your time and money) just to make sure folks get in the home they love. That of course, in turn, makes you successful, some might even say lucky. I say you’re determined. Determined to do your best and be your best.

The realtors have had to find creative ways to connect with a public that is more elusive every day. You put yourself out there on FB, Twitter, LinkedIn, Twillow, ActiveRain and heaven only knows what others. You’ve learned to be faster, smarter and more knowledgeable than ever. The lenders have had to endure more rule changes, mortgage mergers and underwriting snags than ever before in your industry. Yet, every day, I see a smile, hear a kind word or a suggestion of another program that might get that young couple into a home. Or a better way for the fella to get his home sold so he can take that new job he just got….that’s somewhere else. Or sell her the perfect home, in a great neighborhood that she had no idea was there because she just got transferred here from out of state.

The changes we’ve seen since Hurricane Katrina, and the boom that followed, I think lulled us into a momentary sense of plenty. It may seem like hell now, in comparison, but remember….

“If you’re going through hell, keep going.” - Winston Churchill

 

We’ll eventually come out the other side and most will be the better for it.

Louisiana is gaining ground on many fronts and our area is gaining more than most. We have plant expansions, NuCor, port expansion and more construction than we’ve seen in a while. Keep up the great work my friends and great success will follow. Aren’t we “lucky”??

Mitzi Anthony is the Marketing Rep for Choice Title LLC, you can respond here, or contact her directly mitzi@choicetitle.com  

 http://twitter.com/choicetitle

 Her weekly Blog can be found here.

Realtors Need to Stay Connected

Tuesday, December 14th, 2010

More cell phones are sold with SMART features than ones that are not. It has become the norm to be connected to the office, to three different websites, and several email accounts 24 hours a day 7 days a week. It amazes me that at the last 3 Social Networking functions I attended people spent just as much time buried in there Iphone than they did Actually being Social (I received a text from someone I was talking too the other night). This is the new norm. We can’t fight it, it is a battle we won’t win. But the one thing that is still difficult to do from a phone is real work. So we decided to help, several months ago Choice Title opened up WIFI rooms in each office. These are secure connections that agents or lenders can use to work while you work (Or check up on your Farmville crop if needed). So stop on by, bring you laptop and continue to work away from the office, or play Angry Birds all day the Choice is yours.   

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

Why Have Clients, When You Can Have Fans?

Tuesday, April 20th, 2010

I have been dwelling on whether or not to Post on this subject, but I think it is fitting right now. First we will work on identifying current Fans, and keeping them, then we will start work on transforming clients into our Company Fans. In recent years we have all seen a shift in the real estate industry from efficiency, and speed to service and assistance. While the 10 day process from contract to closing still occurs, it is now the exception not the rule. I don’t believe this is a bad thing, but an opportunity to make some life long clients instead of customers who get in and out as quickly as possible and develop no real relationship, and no real loyalty. While this process is not an easy one, it is something we can all do with no specific skills, or classes, it is something that takes time more than anything else.

What is a Fan?

 

Well it seems silly to ask this question in South Louisiana right now, because we see evidence of it every day. Whether it is the Saints Flags fluttering above car windows or LSU decals on every single car’s back glass (My European relatives thought that all the cars came like that from the factory). Baton Rouge is the only city I have been in, where it is perfectly natural to see grown men wearing bright Purple and Gold from head to toe on a daily basis. Fans by definition are supporters, enthusiasts even, in some aspect of your business or company. There is something about the way your company works or a specific employee that is essential to that fans business. Identify what that trait is, or why your current fans became fans in the first place.

Products don’t make fans, service does.

While I agree with about 90% of the above statement, there are some people who this does not apply too. MAC heads come to mind, not the guy who has the Ipad and the Iphone, but the guy who has the pad, the phone, 9 different Ipods, a Mac top and an Apple Tattoo. If you sell PC’s, don’t talk to this guy. But for the “normal” people service is where it starts, and in today’s economic outlook, it is a good place to concentrate on as well. But you will need to expand your search from just “customer service”.

Service doesn’t make Fans, Individual Service does!

We tend to group people, especially in business. It makes life tidy and easy to organize. This is something I am trying to break from in my own work day. Realtors, Brokers, Lenders, Agents, Bankers, Developers, FSBO’s, these are all groups that are made of individuals, who want and require different things. It is impossible to look at that list and imagine making Fan’s out of them. Does every Lender want 24/7 access into our online GFE calculator. I doubt it, there are some Lenders that I could say, “if you use the GFE calculator I will give you a Buick,” (which I wouldn’t because that would be a RESPA Violation) and they still wouldn’t trust the computer to give them accurate numbers. And that is Okay, we have processors to give that information as well. Don’t force the Fan into the Process, adapt your process to the Fan. Then educate Fans on why your company uses that process. A Fan will trust you, and allow you to serve in his/ her best interests. Make sure as your business grows, you don’t leave out the Fans who got you there.

Fans Can Be Profiled.

Profiling has gotten a bad rap here recently, but when it comes to gaining Fandom, it is essential. You might know a client likes coffee, but a fan will know where the pot is, and know how you take your cup as well. As a sales rep, it is a good idea to share your fan’s profile. Whether you store it in the company contacts database or just tell others in the office, the important thing is to let everyone know when a Fan is coming in. It is an opportunity to share a fan, it is a lot of work to maintain a client let alone a Fan, so share the load with the office. The more relationships the Fan has, the less likely that Fan is to stray.

Fan Tracking.

 

If it sounds like Fans are a commodity or an asset, well lets be honest they are. Keep them YOUR commodity. I promise you the competition is eyeing your fans, and why wouldn’t they? If a Builder only uses one realtor for all of his properties, there are several other agents waiting for a mistake to be made. Track your fans happiness, and give some appreciation when needed. If your fans start using the competition, find out why, IMMEDIATELY. Don’t wait 6 months, and then wonder why you didn’t get invited to the Christmas party. When a fan makes a switch, they tend to get very vocal about it, they want everyone they know to use their “NEW GUY”, they need to know they made the right decision, and will work to prove it. This is great if you’re the “NEW GUY”, not so much if you’re the one without the Christmas Card.   

Internal Fans!

Make sure your sales force has internal Fans, those people in the office who work hard to actually deliver the product or service on time and correctly. This isn’t always easy, communication, respect and appreciation is Key. If the sales force doesn’t have fans in the office, it is difficult to develop new ones outside the office. Just as No one wants ME processing closing documents, most processors have no desire to give a presentation to a room full of agents. But we can’t deliver the service fans require without the trust that our fans are being taken care of.

Treat office/ admin employees well. Those fellow employees are your internal customers and need a regular dose of appreciation. Thank them and find ways to let them know how important they are. It sounds silly, but I used to walk into each office and give a small round of applause, what started as silliness turned into me just letting the people who made my paycheck know I was thinking about them. Treat them with respect and chances are they will have a higher regard for your fans. Appreciation stems from the Outside In and from the Top to the Bottom. Treating customers and employees well is equally important.

Next: Turning New Clients into Fans!

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

Provision Extends Flood Insurance Program to the End of May

Friday, April 16th, 2010

A few weeks ago, the Senate left town for the Easter recess without voting on extending the NFIP (National Flood Insurance Program), thereby resulting in the program’s expiration. The House had previously approved, by unanimous consent, a $9 billion measure containing one-month extensions of several programs including unemployment insurance, COBRA subsidies for health benefits and flood insurance. Senate leaders of both parties hoped to have their chamber approve the same bill before the Easter break, but Sens. Tom Coburn (R-Okla.) and Jim Bunning (R-Ky.) objected to the House bill saying it was not funded. A similar scenario occurred in early March. Congress approved legislation last night that reinstated the National Flood Insurance Program. President Obama signed the measure into law within an hour after the House passed the measure.

The provision is effective until May 31. It is retroactive from March 28, when the fourth temporary extension since the program’s authorization originally ran out on Sept. 30, 2008. This will rectify and lapse in coverage and allow people living in flood prone areas to move on with their lives.

Officials of the American Insurance Association said the goal of congressional leadership is to finish work by May 31 on a so-called tax extender’s bill, H.R. 4213, “thus precluding the need for another short-term extension of the NFIP.” This Bill will extend and fund NFIP thru Dec 31, 2010.

According to officials of the Independent Insurance Agents and Brokers of America, “in theory, the NFIP will now return to normal operations and since the extension is also retroactive, any new policy applications or renewals that were signed and submitted during the hiatus will be effective from the date of application (or in the case of waiting periods, the waiting period will start from the date of application).”

At the same time, the House Financial Services Committee plans to unveil legislation today providing long-term reauthorization and reforming of the program.

Understandably agents are “frustrated by these repeated one-month extensions and the periods of expiration that sometimes result from them.” The NFIP is meant to provide a level of stability and protection “for homeowners and businesses against dangerously unpredictable and costly flooding events, not to be an unpredictable ‘here one minute-gone the next’ program subject to monthly congressional action. The IIABA strongly urges Congress to pass a long term extension of this critical program,” Charles Symington, IIABA senior vice president of government affairs said.

Don’t wait for the Market to come to you, CREATE YOUR MARKET…

Friday, April 2nd, 2010

This past week I was talking to an agent and of course the regular questions came up, “You Busy?”, “Whatcha working on?”, “How’s your business?”. Then she said something profound. She said, “I am not waiting anymore, I’m going to Create a Market!”. The more we discussed it, the more concentrated her market became, until she had a laser point focus on what her niche was going to be. While I don’t want to give her hard work away, I will share the process. And next week discuss what I see my Niche may become.

 

As a professional you have to separate yourself from everyone else. You need to determine what YOUR focus is going to be…YOUR niche. By targeting your business to a few markets you not only protect yourself from the competition, but you shield yourself from the state of the economy. If you do this successfully, your clients won’t now what they did without you. I know of an agent in our area that was/ is the “short sale expert”. Even when times are good you will get referrals for your specific market. In an arena of generalists, people in need will seek out the specialist.

What is your Niche? First ask yourself, what is the competition NOT doing? Is there a Niche they have failed to fill? It is very easy to become the expert of something no one else is doing. Then determine if what you are currently doing relates to this “prospective niche”, you can’t be an expert in one area one day and a completely different area the next. Then ask yourself, how can I differentiate my business from others? How can I create the perception that my market simply cannot live without me. What do I have to offer?

Time to Focus…Decide what your client looks like, define who they are, and more importantly where do you find them. Too many times people stop focusing before they reach their client. “First Time Home Buyers” is not a niche…”Young, Married, plant workers in the Ascension Parish Area” is a niche. You know who they are, you know where to find them, and better yet, it is easy to ask other people to market your niche.  Make sure your niche is different, and make sure your niche is viable. No point going after “Young, Married, plant workers in the Ascension Parish Area” if all the plants are laying off workers.

The Unpaid Sales Rep… Ask yourself where is you client? Does your niche have an association? Where do they gather? How do you get to as many of them as you can, efficiently? I know a Disability Insurance sales rep whose niche is dentists, at the end of each graduating class guess who is making presentations at the state school of dentistry? As you position yourself as THE expert, the leaders of these groups will seek you out.

The only constant is change… Re-evaluate your niche, when it gets old go through the process again. Look where you market has been, how it evolved (and it will) and where it is going. Develop new products and services to add to your Business, competitors will respond to your success and you will need to grow to stay ahead. The secret to niche marketing is being able to evolve with time.

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

 

 

New RESPA Guidelines to change REO Procedures???

Friday, March 12th, 2010

RESPA Section 9 covers the rights of the buyer to choose the title company in a purchase transaction.  Sec. 2608 of RESPA under the heading of Title companies; liability of seller states:

(a)    No seller of property that will be purchased with the assistance of a federally related mortgage loan shall require directly or indirectly, as a condition to selling the property, that title insurance covering the property be purchased by the buyer from any particular title company.

(b)    Any seller who violates the provisions of subsection (a) of this section shall be liable to the buyer in an amount equal to three times all charges made for such title insurance.

Now ask any realtor, banker, or  asset manager and this is not the way the REO market has been run. In fact it was the complete opposite, statements like “seller to choose closing attorney”, or “title company seller’s preference” is not only the norm but expected. The original idea was that systems and tools could be put in place to handle large volumes of closings. RESPA obviously saw some risk for corruption, or at the very least, dealings that may not serve the consumer.

The Federal National Mortgage Association (FNMA) must have finally heard this loud and clear because they have now made a dramatic change to their REO addendum on Section 2B, page 1 line 4 to state, “The closing shall be held at a place so designated and approved by the Purchaser.”  I would imagine we will start to see many banks follow FNMA’s lead in the future.  We’ll see…

For more information on REO Properties go to our Closing 101 section or contact Gareth.

Saints

Tuesday, February 9th, 2010

New Orleans Saints more of a litmus test than you may think

“It’s Just a Football Game, is it really going to change your life”, That’s what was being said to me as I kneeled on my hands and knees hoping that the football Gods would somehow speed up the fabric of time and end the Super Bowl with the Saints leading. It got me thinking this morning, would the New Super Bowl Champs change my life? Well maybe it would change my life in a 6 degrees of separation kind of way. Stick with me because this could get messy.

I am sure everyone noticed the roadside Saints merchandise tents popping up all over town. Well there is a reason that they are there, people are spending money. I myself spent $112.00 on new hats for the kids, a more feminine jersey for my wife, the NFC championship hat (the Super Bowl hat is notoriously ugly, and once again they didn’t disappoint) and some sort of car flag that lets everyone know I am a card carrying member of the “Who Dat Nation”, and please don’t steal my car. All this before the Saints even won “The Game”. Who knows what I will be purchasing now, Reggie Bush Bobble Head, Lock of Drew Brees’ hair in a super dome locket, Colts toilet Paper?

So if I’m typical of the middle class, mid thirties, balding, chubby (in a good kind of way) family man, and I’d like to think that I am, then we all went out spent some money on frivolous Black and Gold Stuff. Why is this out of the norm? Well for the last 8 months to a year I, like my chubby brethren have been hording our dimes and nickels like the Monopoly Banker holds on to blue 50’s. I’m talking meatloaf instead of New York Strip, hitting the 89 button instead of 93 button at Shell, the whole nine yards. Heck I re-gifted kids Christmas presents. Not that I made any less money, but I watch Television and by the looks of things I thought by now we would be half-way to Mad Max Beyond Thunder Dome type living (if you haven’t seen it, you should). Now before you do something crazy like eating your one year emergency food supply, I am no expert on world economy. But it felt good, putting the brand new Saints cap on my son’s head, and I went one step further this week and booked a weekend to take my wife to a Mardi Gras Ball. The Saints Winning the Super Bowl, makes us feel good. Maybe good enough and for long enough, that some people who have been too petrified to buy a house, actually pull the trigger and purchase that house that they are qualified to buy. Even if it was previously owned by Tina Turner’s hair dresser (Ubiquitous Mad Max reference).

I don’t really care what tax credits, or incentives the federal government gives. If purchasing a home doesn’t FEEL right, people aren’t going to do it. And lets be honest things haven’t FELT right for a while around Southern Louisiana. Maybe all that talk about Normalcy that politicians and pundits were talking about isn’t what we needed at all. Maybe what we all needed is a good ‘ol shot of feel good Saints the whole time. I can give no guarantees that the real estate business will go into hyper drive, or even that in 6 months we all won’t be eating dog food out of unmarked cans, driving cars with chicken wire across the windshield, and running from Mohawk clad renegades (really go rent the movie). But driving around town today, no one was complaining about the New HUD-1, or the Chaotic nature of the new Good Faith Estimate, everyone was just happy to be living in area blessed to be part of the “Who Dat Nation”.

Oh and getting back to the original question, how will this all change my life…well I DO work on commission. “BLESS YOU BOYS”