Archive for 2010

Want to be successful in 2011, DON’T SET GOALS!!!

Monday, December 27th, 2010

Want to be Successful in 2011, DON’T SET GOALS

 

 

The dreaded Goal Setting Blog and assignment, My marketing reps hate it. They hate trying to be specific, they hate justifying time spent in the office, when they could be out drumming up business, they hate giving themselves rewards for meeting goals, they hate sitting still to be honest. Come to think of it, I’m not fond of it either. I always feel like setting a goal is like selling myself short, what if I can do more. If I write down, “go out and get 10 contracts by Friday”, I could get it done, but what if there were 15 out there and I just left 5 on the table, who’d I help there? I see articles where Goals should be attainable, “Who says?” is there a real negative to not reaching every goal? Don’t tell me to reach for the sky when there are foot steps on the moon, the sky isn’t enough for me (I totally stole that from someone else). The other problem is Goals seem to Fade, looking at last years goals January, and February were strong, in March we waned a little, by April Goals got replaced with mere suggestions and by May we were flying by the seat of our pants. Is it any wonder that by the end of the year we are all just reacting to what is happing around us? If Goals for an entire year are going to work we have to shorten the year to 6 months instead of 12, but I don’t even know who to talk to about that.

I think part of the problem is we have complicated Goal Setting, Heck there is an entire goal setting industry out there, if you google “Goal Setting 2011” the first 3 pages are companies who want to charge you to set your own goals. What if one of your goals was to save money, the first thing you would have to do is fire you newly hired official goal setter, and now you’re back to square one. I had an employee a few years back who had to set a goal AND reward for everything. He would write it down the day before for the next day, “January 3, 2011 Goal # 1 – Get out of bed; Reward – say nice things to yourself in the mirror “, Geesh, I can only imagine the look on my Grandfather’s face if you even suggested something like that.

A quick search through the World Wide Web shows that to reach your Goals you need to be S.M.A.R.T (Because goals should be Specific, Measureable, Attainable, Something that starts with R, and Trackable) also you need a M.A.P. to reach your goals (I couldn’t find what MAP stands for, It cost $299). It would seem to me that in today’s feel good, P.C. , need to be Fluffy and Happy Right Now society, goals are as individual as each of us, just like lovely little snow flakes, unique, special and wonderful. Blah Blah, gag me. Look, it takes work, it takes planning, and to be successful at anything you need be able to say, “Get up stupid, you picked the wrong Lotto numbers again, let’s make something happen… today”. Unless of course you picked the right lotto numbers, then stay in bed, and think about what color your Maserati is going to be. And remember I saved you $299, I am partial to Red.

So we figured out Goals don’t work, they’re too complicated and even if we write them down, in 4 months we will have covered them in bills, and Calvin and Hobbs Comic strips about setting goals. On the other hand, we can’t just do nothing, and wait for NBC to announce that everyone gets to be successful this year. So what DOES work? What if we break down Goals? What if we allow them to change throughout the year? What if we don’t focus on getting to an end result but focus on the stops it takes to get there?

Consider Objectives

                Don’t take this the wrong way I do know people who make goals, write them down, and reach them, but for the most part these people are already driven, already organized and have experienced success with Goal Setting in the past. So if it works, by all means continue, this Blog is for the rest of us. The ones who dream more than execute. The ones who think a pile of papers on the corner of the desk is organized as long as it is stacked in according to the color of the paper. You know, NORMAL PEOPLE.

            For the most part I feel Goals tend to 1: Limit, 2: Set people up for failure, 3: They tend to be what a person thinks they want, not what they want to be. Let’s take for an example the most obtuse goal possible. “GOAL: To be a good person” alright now how do you do that? Well good people do good things so in theory you would set yourself an attainable amount of goodness and a  measurable amount of time to do it. So this week I will do 7 good things (one per day on average, don’t want to reach too high) and will schedule a time each day (3 hours should be plenty) to find people in need of a good person. That seems like an awful lot of work to be good, why not “JUST BE” a good person. Someone needs help, help them (without expecting something in return).  Even worse, what if you don’t find 7 people who need a dose of your Goodness, you just failed your first goal of 2011, and you’re not even a good person. How depressing is that? Hang it up fella, how long before 2012?

            Let’s not use the term Goal, besides if we go back to the road map they wanted $299 for, isn’t a map just a series of stops and intersections that form a route and get you (in theory) from where you are to where you think you want to be. So let’s break each route down into stops or objectives.  Objectives are easily changed, If your Goal is head to Best Buy to get that 50” Samsumg LED HD TV for $1099 that you didn’t get on Christmas day, but on the way the radio says that same TV is at Cohn’s for $999, I would think you would make a U-turn and save the $100, but in turn would be failing your goal. (Just an example, I’m not sure how much the TV is at either store). Or another one, and more specific, “ I want to lose 22 pounds by February 2, 2011 so I can be skinny in Cozumel”, Is this a SMART Goal?(Ignore the health issues of attempting to shed the equivalent of a 18 month old in 37 days) It seems to be specific enough, it is measureable, some might think it is attainable, I am sure it is whatever the R stands for in SMART, and tracking comes to .5945945 pounds lost each day which is 4.1621215 pounds in a week. Well what if I only lose 3 pounds this week, and then only 3 pounds next week, well at that point I only have 2 weeks left and still far from my goal weight loss. Forget it, give me a Quarter Pound hamburger with ice cream on top, and a Budweiser. How about my Objective for January is to stop drinking soft drinks, or to walk the neighborhood 4 time a week, or to actually imitate Tony Horton on the P90X dvd’s and not just using them as coasters. I have no idea if I will lose 20 pounds, but I will be healthier, I won’t have failed my goal and I may even be third of the way to “That EXTREME body I always wanted” (according to Tony Horton anyway).

            It is important to remember that Objectives should turn into a way of life, if an objective is to always end the week by clearing off my desk on Fridays, after some time it will just be habit to clean off the desk, and no longer an Objective. Also I believe Objectives should be quarterly, that way you are forced to update them, by definition Objectives are short term anyway. And while a list of 15 Annual Goals will look daunting, 15 small objectives will be much easier to accomplish and you will be surprised at the positive effects of just changing a few small objectives. There is even an app for it (crazy right), for the droid and Iphone. Search Objective Tapper and put it into play.

 

Prioritize, Prioritize, Prioritize

            I am the biggest proponent of priorities (Now a lot of times, what is important to me is not important to anyone else). But because you can’t fail an Objective they don’t expire either. So if something important comes up. Move it to the top of the list. I have a day planner that I carry wherever I go. And it is completely empty, not a stitch of wording in the entire thing. Not even a doodle, what is in it is a sticky pad. And whenever I have something to do I write it on a sticky and stick it to the inside cover. Then at various times I re-evaluate the importance of the sticky. Some get tossed because they are done, some get moved to the top of the stack. I am looking at the bottom one now, apparently get references for daycare wasn’t that important because my kids have been in that daycare for over a year. The Top Sticky now says write Blog and clean out day planner.

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

Investment opportunities in 2011?…Look in the Mirror

Thursday, December 23rd, 2010

 As we approach 2011 with every tick of the clock, pundits, experts, and laymen’s (like myself) try to look into crystal balls and forecast what next year will bring in the Real Estate Industry. Guess what? No one knows. We can look at trends, but with so many variables why try, why not wait 2 weeks get the actual numbers for this year and be a bit more certain? So that is what I will do, my prediction for 2011’s outlook will be … I will tell you in 2011. There now that’s out the way; let’s talk about what we know. People will buy and sell houses next year, maybe more than this year maybe less but I know people will move from one house into another. More importantly they will need expert services from professionals who know the market and there will be less of those professionals than in the past. (Wait, was that a forecast)

            Between 2007 and 2008 LAR membership showed a 10% reduction in membership, between 2008 and 2009 a 7% reduction in membership was recorded, and as of October LAR membership has seen a 2% loss in it’s rank and file*. So what does that mean, well if you’re a realtor who is just waiting around for the market “To Turn”, absolutely nothing. But if you’re a Professional Expert Realtor who is willing to take the time to gain knowledge, who isn’t afraid to get back to basics while still looking toward new ways to give better service, than you must be feeling pretty good about 2011, because there is less competition and more opportunity this year than in the last few years. For Lenders the challenge is different, how to stay competitive with unknown changes come April (or maybe not),  and for the rest of us in the real estate industry the goal looks like doing more with less. The good news is Louisiana is showing growth (gradual, but growth still the same) in employment, consumer confidence is increasing and if I was one of those people who tried to forecast where to work in the real estate industry, Louisiana would be one of those places that showed the most promise.

            So you ask, “If I work in the real estate industry, how do I take advantage of 2011?”, Well over the next few weeks we will outline what to do, where to go, who to know and how to make it all work together to make 2011 a successful year for all of us. Welcome to the second decade of the new Millennium, one thing is for sure it will be different than the last. 

*Sourced from National Association of Realtors

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

Realtors Need to Stay Connected

Tuesday, December 14th, 2010

More cell phones are sold with SMART features than ones that are not. It has become the norm to be connected to the office, to three different websites, and several email accounts 24 hours a day 7 days a week. It amazes me that at the last 3 Social Networking functions I attended people spent just as much time buried in there Iphone than they did Actually being Social (I received a text from someone I was talking too the other night). This is the new norm. We can’t fight it, it is a battle we won’t win. But the one thing that is still difficult to do from a phone is real work. So we decided to help, several months ago Choice Title opened up WIFI rooms in each office. These are secure connections that agents or lenders can use to work while you work (Or check up on your Farmville crop if needed). So stop on by, bring you laptop and continue to work away from the office, or play Angry Birds all day the Choice is yours.   

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

Friday, December 3rd, 2010

Fed Releases Updated Appraisal Guidelines
The Federal Reserve, the Office of the Comptroller of the Currency, the Federal Deposit Insurance Corp., the Office of Thrift Supervision and the National Credit Union Administration jointly on Thursday released the latest and what is expected to be final version of property appraisal guidelines.

The new guidelines set a standard for appraisal independence. Lenders can exchange information with appraisers, but they cannot “directly or indirectly coerce, influence, or otherwise encourage an appraiser or a person who performs an evaluation to misstate or misrepresent the value of the property.”

Among other rules:

· Banks cannot tell the appraiser of any expected or qualifying estimate of value.
· Banks cannot specify a minimum value requirement for the property that is needed to approve the loan or as a condition of ordering the valuation.
· Banks cannot tie an appraiser’s compensation to loan approval.
· Banks can’t blacklist an appraiser if his valuations fail to meet expected thresholds.

The agencies also clarified that broker price opinions (BPOs) don’t comply with the minimum appraisal standards.

Source: Housing Wire, Jon Prior (12/02/2010)

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

An American Holiday, and in my opinion the best one.

Friday, November 26th, 2010

As we indulge ourselves in vast quantities of Turkey and “Fixings”, and the leftovers to come. I wanted to say something about my favorite Holiday. It was the day I asked my Wife to marry me. It is one of the few that I am allowed to sink into a sofa, rest my eyes during the 3rd quarter of a football game, and not clean the kitchen. But is my favorite for other reasons. Unlike the Fourth of July it is not a Patriotic Holiday, and unlike Easter, Christmas, Hanukah, or Passover it is not a religious Holiday. It is an American Holiday (good try Canada), formed right here in the states, not brought from some other country like Cinco de Mayo, or St. Patrick’s day. 

I am Steeped in ‘Ol American Ancestry, all the way from 1973, when my Father immigrated here from England, and my Mother a year later (Yes, I am apparently an Anchor Baby). Growing up People asked me if we celebrated Thanksgiving, this was odd to me as if they were “More” American than I, or if my family held some sort of grudge over that War of  Independence thing. Of course we celebrated, it meant a day off of work or school, we even had Turkey on Thanksgiving (Although the occasional Leg of Lamb made it to the table). 

It Meant even more to me after I sponsored my Father’s Citizenship a few years back (I gave him an American Flag that was one of the few things that survived Katrina), and this year my Mother has applied for her citizenship. No word back yet though (I told her to cut all ties with the “Daughters of the Empire” Organization). It would appear that this time next year we may be able to celebrate as Americans and not just some people eating a large bird.

It dosen’t matter if you can trace your ancestors to the Mayflower (or the Americans who were here before then) or you took your “Oath of Allegiance” as a citizen last year, or you just arrived last week after waiting to come to America to start your new life. This holiday belongs to all of us, it helps bind us together and it is something to truly give Thanks for. 

Happy Thanksgiving, it is a holiday for us all to enjoy.

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

Impacts of Non Decisions

Thursday, July 15th, 2010

Recently I found myself in a Fast Food Establishment, This particular restaurant (I know it was technically one because it said so on the sign) has 12 pre-established meals. It has been the same 12 meals since I was in High School some Twenty years ago, minus the occasional rib burger thingy or kids movie character sandwich. So you can imagine my frustration when the couple in front of me couldn’t decide between a # 3 and # 6, to say they where undecided would be an insult to people who have no cognitive activity at all. Apart from my general aggravation at this particular chain a # 3 and # 6 are no where near similar at all, “I can’t decide between buying a hamburger or a Parakeet”. So I started thinking how these people make it through a day, we all have to make choices, some lead to prosperity and some don’t”. But if you are one of these non-decision makers, think of the opportunities that you didn’t get (or actually never had a chance of getting). Whether it’s a hiring issue, or a customer service issue or one of the hundred other decisions you have to make each day, your ability to move forward will impact your short term business more than anything else.

To be honest, your ability to make these decisions have already impacted the business you currently have. These decisions you have made (or more importantly avoided making) have consequences. Are you missing out on opportunities, or advantages over competitors by simply NOT.

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

Did you Fix the Experience or Just the Problem?

Wednesday, June 30th, 2010

In our hectic lives we handle thousands of transactions each and every day. Most happen subconsciously and without problems, but the ones that stick in your mind, you know the ones that when your spouse says, “how was your day?” and your response is, “let me tell you what happened”, are the ones we want to focus on today, More importantly the ones that start off as problems.

In Business problems occur, it is how the problem is handled that separates companies, good companies will fix the problem so the transaction moves forward. Great companies will fix the experience so that the transactions move forward with happy and content clients. Is your business a Transaction company or a Service company?

Here are two examples, the first happened a few years ago, while ordering materials from a printing/ promotional company for an expo. All products were delivered on time, looked fantastic, high quality, crisp logo and print quality, and had vivid colors… Unfortunately they were the wrong vivid colors!! A frantic phone call was made, the printer accepted fault, quickly reprinted materials and delivered over night. The client ended up getting exactly what they paid for, But was it enough? Was the client’s experience what they expected? The answer is Yes, but not because the problem ended up being corrected, it was the experience that occurred after that really made the difference. A card was received apologizing for the inconvenience, along with a small gift basket for the office. Also a small credit was added to the account, that was used along with more orders for more expensive products. Did the printer loose money? Well Yes, That order might have been less profitable, but the relationship was strengthened and many more orders occurred from it.

This next example occurred last week at Sullivan’s Restaurant in Baton Rouge. My wife and I went out for dinner, With NO KIDS. Getting out is a rare occasion but without children happens less than lunar eclipses. Dressed up, a bottle of wine, great service, but my wife’s steak came under cooked. Amanda the waitress was called over, she apologized and quickly took the steak back, it was re-fired cooked to perfection and placed on a new plate with new garnish. Then delivered by a manager with another apology. The waitress then really stepped up her game, checked frequently to refill wine, but never was overbearing. As we were leaving my wife made a comment to the manager that even after the mistake, Amanda made sure we had a great time and we really appreciated it. We got what we expected, great food, great service, and a great time. It was what happened after that made the difference, a few days later we received a card from Amanda, again thanking us for coming and looking forward to serving us again. Which we most certainly take her up on, (My Birthday is coming up, Hint Hint) No food coupons or free drinks offered, just that little bit of extra attention turned a problem into a loyal client. I have an associate who says, “if you go the extra mile, there is very little traffic”. How true, plus you never know someone might mention you in a Blog, and Blast it all over Facebook. Happy Fourth of July.

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

BREAKING NEWS…RURAL HOUSING DISASTER FUNDS RECEIVED IN LOUISIANA!!

Thursday, April 22nd, 2010

Rural Development gets an extension for our area. Here is the email I just received.

LOUISIANA MORTGAGE LENDERS ASSOCIATION

Website: http://www.lmla.com                email:   office@lmla.com

 BREAKING NEWS!! GUARANTEED RURAL HOUSING DISASTER FUNDS RECEIVED IN LOUISIANA!!

Rural Development in Louisiana has received approximately $321 million in 2005 and 2008 Hurricane Disaster funds. These funds will be used to obligate guaranteed rural housing loans in the 52 declared disaster parishes in Louisiana. In the 11 non-declared disaster parishes of Bienville, Bossier, Caddo, Caldwell, Claiborne, Jackson, Lincoln, Red River, Webster, Desoto, and Natchitoches (Orleans Parish ineligible), we will use regularly appropriated funding based upon availability.

With the receipt of disaster funds and based upon current loan volume, it appears we will have adequate funding for the Guaranteed Rural Housing program in Louisiana for the next few months. We encourage you to submit complete eligible loan applications to our office for processing.

Debbie B. Redfearn / Single Family Housing Program Director Rural Development U. S. Department of Agriculture

It seems to me that between Rural Development and NFIP, the real estate industry is going to limp along through the year. Not sure if these actions really inspire a feeling of confidence, or not. What do you all Think?

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

Why Have Clients, When You Can Have Fans?

Tuesday, April 20th, 2010

I have been dwelling on whether or not to Post on this subject, but I think it is fitting right now. First we will work on identifying current Fans, and keeping them, then we will start work on transforming clients into our Company Fans. In recent years we have all seen a shift in the real estate industry from efficiency, and speed to service and assistance. While the 10 day process from contract to closing still occurs, it is now the exception not the rule. I don’t believe this is a bad thing, but an opportunity to make some life long clients instead of customers who get in and out as quickly as possible and develop no real relationship, and no real loyalty. While this process is not an easy one, it is something we can all do with no specific skills, or classes, it is something that takes time more than anything else.

What is a Fan?

 

Well it seems silly to ask this question in South Louisiana right now, because we see evidence of it every day. Whether it is the Saints Flags fluttering above car windows or LSU decals on every single car’s back glass (My European relatives thought that all the cars came like that from the factory). Baton Rouge is the only city I have been in, where it is perfectly natural to see grown men wearing bright Purple and Gold from head to toe on a daily basis. Fans by definition are supporters, enthusiasts even, in some aspect of your business or company. There is something about the way your company works or a specific employee that is essential to that fans business. Identify what that trait is, or why your current fans became fans in the first place.

Products don’t make fans, service does.

While I agree with about 90% of the above statement, there are some people who this does not apply too. MAC heads come to mind, not the guy who has the Ipad and the Iphone, but the guy who has the pad, the phone, 9 different Ipods, a Mac top and an Apple Tattoo. If you sell PC’s, don’t talk to this guy. But for the “normal” people service is where it starts, and in today’s economic outlook, it is a good place to concentrate on as well. But you will need to expand your search from just “customer service”.

Service doesn’t make Fans, Individual Service does!

We tend to group people, especially in business. It makes life tidy and easy to organize. This is something I am trying to break from in my own work day. Realtors, Brokers, Lenders, Agents, Bankers, Developers, FSBO’s, these are all groups that are made of individuals, who want and require different things. It is impossible to look at that list and imagine making Fan’s out of them. Does every Lender want 24/7 access into our online GFE calculator. I doubt it, there are some Lenders that I could say, “if you use the GFE calculator I will give you a Buick,” (which I wouldn’t because that would be a RESPA Violation) and they still wouldn’t trust the computer to give them accurate numbers. And that is Okay, we have processors to give that information as well. Don’t force the Fan into the Process, adapt your process to the Fan. Then educate Fans on why your company uses that process. A Fan will trust you, and allow you to serve in his/ her best interests. Make sure as your business grows, you don’t leave out the Fans who got you there.

Fans Can Be Profiled.

Profiling has gotten a bad rap here recently, but when it comes to gaining Fandom, it is essential. You might know a client likes coffee, but a fan will know where the pot is, and know how you take your cup as well. As a sales rep, it is a good idea to share your fan’s profile. Whether you store it in the company contacts database or just tell others in the office, the important thing is to let everyone know when a Fan is coming in. It is an opportunity to share a fan, it is a lot of work to maintain a client let alone a Fan, so share the load with the office. The more relationships the Fan has, the less likely that Fan is to stray.

Fan Tracking.

 

If it sounds like Fans are a commodity or an asset, well lets be honest they are. Keep them YOUR commodity. I promise you the competition is eyeing your fans, and why wouldn’t they? If a Builder only uses one realtor for all of his properties, there are several other agents waiting for a mistake to be made. Track your fans happiness, and give some appreciation when needed. If your fans start using the competition, find out why, IMMEDIATELY. Don’t wait 6 months, and then wonder why you didn’t get invited to the Christmas party. When a fan makes a switch, they tend to get very vocal about it, they want everyone they know to use their “NEW GUY”, they need to know they made the right decision, and will work to prove it. This is great if you’re the “NEW GUY”, not so much if you’re the one without the Christmas Card.   

Internal Fans!

Make sure your sales force has internal Fans, those people in the office who work hard to actually deliver the product or service on time and correctly. This isn’t always easy, communication, respect and appreciation is Key. If the sales force doesn’t have fans in the office, it is difficult to develop new ones outside the office. Just as No one wants ME processing closing documents, most processors have no desire to give a presentation to a room full of agents. But we can’t deliver the service fans require without the trust that our fans are being taken care of.

Treat office/ admin employees well. Those fellow employees are your internal customers and need a regular dose of appreciation. Thank them and find ways to let them know how important they are. It sounds silly, but I used to walk into each office and give a small round of applause, what started as silliness turned into me just letting the people who made my paycheck know I was thinking about them. Treat them with respect and chances are they will have a higher regard for your fans. Appreciation stems from the Outside In and from the Top to the Bottom. Treating customers and employees well is equally important.

Next: Turning New Clients into Fans!

Gareth Beale is the Marketing Director for Choice Title LLC, you can respond here, or contact him directly Gareth@choicetitle.com

 http://twitter.com/gareth_beale

 His weekly Blog can be found here.

Provision Extends Flood Insurance Program to the End of May

Friday, April 16th, 2010

A few weeks ago, the Senate left town for the Easter recess without voting on extending the NFIP (National Flood Insurance Program), thereby resulting in the program’s expiration. The House had previously approved, by unanimous consent, a $9 billion measure containing one-month extensions of several programs including unemployment insurance, COBRA subsidies for health benefits and flood insurance. Senate leaders of both parties hoped to have their chamber approve the same bill before the Easter break, but Sens. Tom Coburn (R-Okla.) and Jim Bunning (R-Ky.) objected to the House bill saying it was not funded. A similar scenario occurred in early March. Congress approved legislation last night that reinstated the National Flood Insurance Program. President Obama signed the measure into law within an hour after the House passed the measure.

The provision is effective until May 31. It is retroactive from March 28, when the fourth temporary extension since the program’s authorization originally ran out on Sept. 30, 2008. This will rectify and lapse in coverage and allow people living in flood prone areas to move on with their lives.

Officials of the American Insurance Association said the goal of congressional leadership is to finish work by May 31 on a so-called tax extender’s bill, H.R. 4213, “thus precluding the need for another short-term extension of the NFIP.” This Bill will extend and fund NFIP thru Dec 31, 2010.

According to officials of the Independent Insurance Agents and Brokers of America, “in theory, the NFIP will now return to normal operations and since the extension is also retroactive, any new policy applications or renewals that were signed and submitted during the hiatus will be effective from the date of application (or in the case of waiting periods, the waiting period will start from the date of application).”

At the same time, the House Financial Services Committee plans to unveil legislation today providing long-term reauthorization and reforming of the program.

Understandably agents are “frustrated by these repeated one-month extensions and the periods of expiration that sometimes result from them.” The NFIP is meant to provide a level of stability and protection “for homeowners and businesses against dangerously unpredictable and costly flooding events, not to be an unpredictable ‘here one minute-gone the next’ program subject to monthly congressional action. The IIABA strongly urges Congress to pass a long term extension of this critical program,” Charles Symington, IIABA senior vice president of government affairs said.